Harmonic Resonance Studios

Privacy Policy

Effective Date: October 26, 2023

Harmonic Resonance Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us. This policy applies to all users of our website and services, regardless of location.

1. Data Collection

We collect several types of information from and about users of our services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, book a studio session, subscribe to our newsletter, or contact us.
  • Usage Data: This includes information about how you use our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We collect this information automatically through cookies and similar technologies.
  • Audio and Visual Recordings: When you use our recording studios, we may collect audio and visual recordings of your sessions. We only use this information to provide our services and as permitted by your agreement with us.
  • Communications Data: We retain copies of any communication you have with us, whether via email, phone, or through our online contact forms. This helps us to maintain a record of your requests and preferences to better serve you.

1.1 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, personalize your experience, and provide targeted advertising. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website and services. For more information, please refer to our Cookies Policy.

2. Data Usage

We use your information for the following purposes:

  • To Provide and Improve Our Services: We use your information to operate our website and services, process your bookings, provide customer support, and improve the quality and functionality of our offerings.
  • To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending relevant content and services based on your past interactions.
  • To Communicate with You: We use your information to communicate with you about your account, bookings, updates, and promotional offers.
  • To Market Our Services: With your consent, we may use your information to send you marketing communications about our products, services, and events. You can opt out of receiving these communications at any time.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
  • To Prevent Fraud and Abuse: We use your information to detect, prevent, and address fraud, abuse, and other illegal activities.
  • Internal Analysis: We use anonymized and aggregated data for internal research and development to improve our services and understand user trends.

3. Data Sharing

We may share your information with the following categories of recipients:

  • Service Providers: We share your information with third-party service providers who help us operate our website and services, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. We will only share your information with these partners with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
  • Affiliates: We may share your information with our affiliates for internal business purposes, such as to improve our services and offer you a more personalized experience.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information during transmission and storage.
  • Access Controls: We limit access to your information to authorized personnel who need it to perform their job duties.
  • Security Monitoring: We regularly monitor our systems for security vulnerabilities and incidents.
  • Physical Security: Our recording studios are physically secured to prevent unauthorized access.
  • Regular Audits: We conduct regular security audits to ensure that our security measures are effective.

While we strive to protect your information, no security system is foolproof. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by applicable law.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to our processing of your personal information.
  • Restriction: You have the right to restrict our processing of your personal information.
  • Portability: You have the right to receive your personal information in a portable format.
  • Withdrawal of Consent: If you have provided consent to our processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Harmonic Resonance Studios
Attn: Privacy Officer
2305 2nd Ave, Suite 200
Seattle, WA 98121
Email: [email protected]
Phone: (206) 555-0123

This Privacy Policy is governed by the laws of the State of Washington.

Policy drafted by: Dr. Evelyn Reed, Data Privacy Consultant